Maintenance of stores at European level | Optima Retail

Maintenance and repairs for any type of business

100% DIGITAL

Amazing companies that trust Optima Retail

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WHAT WE DO

Can you imagine being able to solve your maintenance problems, anytime, anywhere?

01. Availability assured

02. We arrive at your store in less than 3 hours

03. Digital monitoring of works

Where WE WORK

Thanks to the extensive and solid network of technicians, we are working throughout Europe and part of America.

HOW WE DO IT

01

WE ASSIGN YOU TO A MAINTENANCE MANAGER

A single point of contact for all jobs.

DIGITIZED WORK AND SENT AT THE MOMENT

Our technicians use the App to make the service parts with photographs of the works and materials

02

03

FREE ONLINE PLATFORM WHERE TO SEE AND CREATE THE PERFORMANCES

So you can track the jobs requested for your stores in real time as well as their cost.

WHAT MAKES US DIFFERENT

1.

A SINGLE PLACE FOR ALL YOUR MAINTENANCE

The lack of control of organizing services independently is over.

Hire, manage and control all maintenance tasks from the same tool.

2.

FREE PLATFORM,

CONTROL AND METRICS

Have all the updated information on your services with digitized photographic reports and KPI's.

Digital reports received at the moment and grouped into a single monthly invoice.

You will be informed at all times of the costs and times until the end of the service.

3.

RETAIL EXPERTS

STORES WORSHIP US

We know that the end customer is the store staff.

We know the schedules, speed and necessary cleaning in this sector.

4.

WE NEVER FAIL!

We have been more than 700 days without failing ANY EMERGENCY.

In our sector we can say that this is a differentiating point.

OUR NUMBERS

+25.000

+1500

ANNUAL INTERVENTIONS

ASSOCIATED TECHNICIANS

+20

COUNTRIES WHERE WE WORK

COSTUMER

RATINGS

SPEED OF SERVICE

9,1

TECHNICIAN DEAL

9,4

INCIDENT RESOLUTION

9,2

GLOBAL SCORE

9,3

* Ratings out of 10

OPINIONS

Pilar

Gestora de mantenimiento

"Efectiva y dinámica, resolutiva."

Responsable Mantenimiento a nivel Europeo firma ropa nupcial

"Sois muy cracks!"

Responsable tienda de ropa

"Por fin tenemos mando de persiana!!!!! increíble jajaja

La nueva empresa de mantenimiento genial han solucionado el tema del mando al instante y los aires los han limpiado a fon como ninguno."

Area manager marca de ropa internacional

"Nos gustaría enviar pequeño feedback de nuestro técnico de mantenimiento de Optima Retail.

Estamos muy contentas con el trabajo que realiza en tienda, es una persona muy profesional, eficiente y resolutiva, siempre esta pendiente de cualquier cosa a mejorar. Siempre con una sonrisa (aunque ahora no se vea :))"

Responsable de tienda joyería

"Solo comentarte que tanto Xavier como Adrián, han dejado todo perfecto, muy atentos en todo momento y muy amables.

Simplemente trasladarte que estamos muy contentas con los chicos de mantenimiento por su gran trabajo, mil gracias"

Responsable de tienda lujo

"Thank you for your quick operation. The craftman was excellent and super fast to help us."