Maintenance and repairs for any type of business

100% DIGITAL

 

Amazing companies that trust Optima Retail

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WHAT WE DO

Can you imagine being able to solve your maintenance problems, anytime, anywhere?

01. Availability assured

02. We arrive at your store in less than 3 hours

03. Digital monitoring of works

Where WE WORK

Thanks to the extensive and solid network of technicians, we are working throughout Europe and part of America.
 
 

HOW WE DO IT

01

WE ASSIGN YOU TO A MAINTENANCE MANAGER

A single point of contact for all jobs.

DIGITIZED WORK AND SENT AT THE MOMENT

Our technicians use the App to make the service parts with photographs of the works and materials

02

03

FREE ONLINE PLATFORM WHERE TO SEE AND CREATE THE PERFORMANCES

So you can track the jobs requested for your stores in real time as well as their cost.

WHAT MAKES US DIFFERENT

1.

A SINGLE PLACE FOR ALL YOUR MAINTENANCE

The lack of control of organizing services independently is over.

Hire, manage and control all maintenance tasks from the same tool.

2.

FREE PLATFORM,

CONTROL AND METRICS

Have all the updated information on your services with digitized photographic reports and KPI's.

Digital reports received at the moment and grouped into a single monthly invoice.

You will be informed at all times of the costs and times until the end of the service.

3.

RETAIL EXPERTS

STORES WORSHIP US

We know that the end customer is the store staff.

We know the schedules, speed and necessary cleaning in this sector.

4.

WE NEVER FAIL!

We have been more than 700 days without failing ANY EMERGENCY.

In our sector we can say that this is a differentiating point.

OUR NUMBERS

+25.000

+1500

ANNUAL INTERVENTIONS
ASSOCIATED TECHNICIANS

+20

COUNTRIES WHERE WE WORK

COSTUMER

RATINGS

SPEED OF SERVICE

9,1

TECHNICIAN DEAL

9,4

INCIDENT RESOLUTION

9,2

GLOBAL SCORE

9,3

* Ratings out of 10

CONTACT US

We are delighted to help you.

Optima Retail

European Facility Management

Camí del Mig, 114

Cabrera de Mar, 08349 BARCELONA, España

24/7 (0034) 911 438 061

8 to 18h (0034) 932 529 377

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